Privacy Policy

This Privacy Policy explains how Remupi ("Remupi," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit remupi.com, place an order, communicate with us, or otherwise use our services.

Information we collect

Depending on how you interact with us, we may collect contact and account details; billing, delivery, and transaction information; order and customer-support records; device, browser, IP address, cookie, log, and usage data; marketing preferences; and information you voluntarily provide. Payment information is generally processed by Shopify or the payment provider available at checkout rather than stored directly by us in complete form.

We collect information directly from you, automatically through cookies and similar technologies, and from service providers or business partners that support our store.

How we use information

We may use personal information to operate the website; process payments and fulfill orders; provide shipping and tracking; communicate about orders and support requests; prevent fraud and protect our services; maintain records; improve site performance and customer experience; measure analytics; provide advertising or marketing where permitted; comply with law; and establish, exercise, or defend legal claims.

Cookies and similar technologies

Shopify and other service providers may use cookies, pixels, logs, and similar technologies for essential site functions, preferences, security, analytics, and advertising. Available cookie choices may depend on your location and the tools enabled on the store. Browser settings may also allow you to restrict certain cookies, although doing so can affect site functionality.

How we disclose information

We may disclose information to Shopify; payment processors; fulfillment, shipping, and logistics providers; technology, hosting, security, analytics, advertising, and communications providers; professional advisers; authorities where legally required; and parties involved in a business transaction. We do not claim that information is never shared, because these disclosures may be necessary to operate the store.

For information about Shopify's privacy practices, visit https://www.shopify.com/legal/privacy.

International transfers and retention

Service providers may process information in countries other than your own. Where required, appropriate safeguards are used for cross-border transfers. We retain information for as long as reasonably necessary for the purposes described above, including order fulfillment, customer service, legal compliance, dispute resolution, security, and recordkeeping.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection; withdraw consent where processing relies on consent; or appeal certain decisions. These rights may be limited by law. To submit a request, email support@remupi.com. We may need to verify your identity before responding.

You may opt out of marketing emails by using the unsubscribe option in the message or contacting us. Transactional messages about orders may still be sent.

Children

Our services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided information improperly, contact us.

Changes and contact

We may update this policy to reflect operational, legal, or regulatory changes. The revised version will be posted with a new update date. Questions and privacy requests may be sent to support@remupi.com.